Enterprise Resource Planning - IT Service Management Process Assessment

Toolkit Contents

The Business Case for ERP
ERP Business Drivers & Critical Success Factors
ERP Impact
ERP Concept Presentation
ERP Investment: Business Impact and Productivity
An ERP Management Overview
The ERP Sample Project Plan
A Service Level Agreement Template
Introduction to ERP Software
Introduction to ERP Systems
ITSM Process Assessment
Peoplesoft Enterprise Sizing Document
Process Modeling in ERP Systems
SAP - Social Aspects of Implementation
Selecting an ERP Vendor

ERP: The IT Service Management Process Assessment

This is an Excel spreadsheet that can be used to collect responses to the questions regarding supporting IT service management processes.

This spreadsheet assesses how your organization measures in terms of an ERP implementation. Questions are posed for each process area and multiple participants can take part if required.

Samples:

Purchase & Download the ERP Toolkit

This outstanding tool kit can be purchased online and downloaded straight to your own computer in minutes. Simply visit our online purchase page and follow the link to our secure server.