Toolkit Contents:
Focus interviews
Process Engineering
Workgroup Skills
IT Diagnostics
Change Management
General Techniques
Software Tools

Change Management

The toolkit contains the following:

  • Task-based teams - About teamwork in projects (18 slides)
  • Understanding change A general introduction about change management (27 slides)
  • Overcoming resistance To understand resistance to change and steps to take to deal with it (20 slides)
  • Coaching How to coach and give feedback (31 slides)

Sample Foils:

Process Engineering - Change Management


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