Focus Interviews
- Overview of the Focus Interview technique (25 slides)
- IT Focus Interviews Example of a Focus Interview related to the IT function (24 slides)
- IT Interview Details (20 page document)
- IT Interview Form (8 page document)
- The Five Whys is an interview technique that is used to drill down to the problem, rather than accept action around a symptom (10 slides)
Sample Foils:
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