General Techniques

The toolkit contains:

• DILO Day In the Life Of analysis (20 slides)
• PDSA Plan-Do-Study-Act: Turning data into knowledge and hence competitive advantage, through action (14 slides)
• Best practices Benchmarking inside one company (9 slides)
• KPI Key Performance Indicators and Performance Tracking (11 slides)
• SWOT Strengths Weaknesses Opportunities Threats, a general technique for competitive analysis (3 slides)
• Business impact matrices to evaluate opportunities and issues (3 slides)
• Role spiders a technique to describe and analyze roles and responsibilities (2 slides) 
• Critical success factors I/S planning technique to focus attention in strategy implementation (2 slides)
• Pareto charting the 80/20 rule (3 slides)
• Organisation development Quick and Simple Management and Organisation Development (7 slides)
• Cause-effect diagram Quality management, also known as Ishikawa or fishbone diagram (2 slides)
• Core competencies Strategy definition, more based on own strengths than on competitor analysis (3 slides)
• RACI Responsibility Charting (21 slides)

Sample Pages:

Purchase & Download

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