Toolkit Contents
Focus interviews
Process Engineering
Workgroup Skills
IT Diagnostics
Change Management
General Techniques
Software Tools

Workgroup Skills

The toolkit contains the following items:

  • Effective meetings organizing and managing meetings (19 slides)
  • PS-TB Problem Solving - Team Building (24 slides)
  • Metaplanning a democratic, participant-centered method for problem-solving, idea-generation and decision-making (4 slides)
  • Facilitation managing a group-work (15 slides)
  • Affinity Process a method for obtaining consensus on an issue that is not fully understood by a group (23 slides)

Sample Foils:


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